Shipping & Returns

SHIPPING

Flirt Cosmetics accepts orders that are shipped to locations in the United States (including APO/FPO/DPO, P.O. Boxes, and U.S. Territories).

DELIVERY OPTIONS

Flirt Cosmetics orders are shipped and delivered by UPS or USPS on business days (Monday through Friday, excluding major holidays). Below are the delivery options available for your online order.
Please select the option that best suits your delivery needs during "Checkout".

Standard Service

Most orders shipped via Standard Service are processed and shipped in 1 - 2 business days, depending on product availability.

  • Most Standard orders are delivered within 3-5 business days from the order's ship date.
  • Orders destined for P.O. Boxes are delivered within 6-14 business days.
  • Orders destined for APO/FPO/DPO and U.S. Territories are delivered within 14-21 business days of the order's ship date.
  • Please note that delivery for some locations in Alaska and Hawaii may take up to 14 business days.

2nd Day Service

2nd Day orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. 2nd Day orders placed after 3:00 PM EST will be processed and shipped the next business day.

  • Orders shipped via 2nd Day Service are delivered within 2 business days from the order's ship date.
  • Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for 2nd Day Service.
  • Please note that a signature may be required upon delivery for 2nd Day shipments.

Overnight Service

Overnight orders placed by 3:00 PM EST will be processed and shipped the same day, depending on product availability. Overnight orders placed after 3:00 PM EST will be processed and shipped the next business day.

  • Orders shipped via Overnight Service are delivered within 1 business day from the order's ship date.
  • Orders destined for P.O. Boxes, U.S. Territories, and APO/FPO/DPO locations and some locations in Alaska and Hawaii are not eligible for Overnight Shipping.
  • Please note that a signature may be required upon delivery for Overnight shipments.

SHIPPING AND HANDLING CHARGES PER ORDER

ORDER TOTAL

STANDARD
3-5 BUSINESS DAYS

2ND DAY
2-3 BUSINESS DAYS

OVERNIGHT
1-2 BUSINESS DAYS

$0.00 - $19.99 $5.00 $10.00 $15.00
$20.00 - $40.00 FREE $11.00 $16.00
$40.01 - $60.00 FREE $12.00 $17.00
$60.01 - $80.00 FREE $13.00 $18.00
$80.01 - $100.00 FREE $14.00 $19.00
Over $100.00 FREE $15.00 $20.00

SHIPPING RESTRICTIONS

Some items sold by Flirt Cosmetics require special handling as specified by federal, state and local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Flirt Cosmetics, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.

SHIPMENTS TO FORWARDING COMPANIES

Flirt Cosmetics is not responsible for damage, defect, material difference, or loss that occurs to goods delivered to a forwarding company. This means that Flirt Cosmetics is not responsible to provide a replacement or refund for any goods delivered to a forwarding company. If you choose to use a forwarding company, we recommend requesting the forwarder refuse any packages that arrive damaged. If a package is lost or damaged after being received by the freight forwarder, it is the responsibility of the freight forwarder.

SHIPMENTS TO APO/FPO/DPO AND PO BOX ADDRESSES

Most items may be shipped to a P.O. Box or APO/FPO/DPO address, but some restrictions apply as explained in Shipping Restrictions.

Orders being sent to P.O. Boxes or APO/FPO/DPO addresses are delivered via the United States Postal Service and cannot be shipped via Second Day or Overnight Service.

SHIPMENTS TO U.S. TERRITORIES, ALASKA, AND HAWAII

Most items may be shipped to Alaska, Hawaii and the U.S. Territories, but some restrictions apply as explained in Shipping Restrictions. Overnight and Second Day Service is not available for orders being shipped to U.S. Territories and to some locations in Alaska and Hawaii.

Returns

Please fill out the Return Merchandise/ Exchange section on the back of the invoice (enclosed in your original order) and place it inside the return package. If you are making an exchange and the total cost of your exchange is more than the amount of your return, please include your payment information on the back of the invoice. If you are returning or exchanging a gift, please check the box marked “Gift Return” on the back of the invoice. Make a copy of the completed invoice for your records.
Affix the return label provided with the product on the outside of the return package.
If the label is not available, all returns should be addressed to:
Flirt Cosmetics
Returns Department
7603 Trade Port Drive
Louisville, KY 40258
For your protection and to ensure prompt delivery, we recommend that you send your return via UPS or insured Parcel Post. We're sorry, return shipping fees are not refundable. If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible at 1-866-271-5863 for assistance. Your return and exchange will be processed promptly and will be shipped via standard ground shipping.